Legal

Privacy Policy

Last updated: May 5, 2026 · Trailmark Operations LLC

Trailmark Operations LLC ("Trailmark Ops," "we," "us," or "our") operates trailmarkops.com and provides AI operations consulting and lead generation marketing services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and business name when you complete our AI Opportunity Audit or contact us
  • Your responses to audit questions about your business operations
  • Communications you send to us via email or phone

We may also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect to:

  • Deliver your AI Opportunity Report and any requested resources
  • Contact you to follow up on your audit results or service inquiries
  • Provide AI operations consulting and lead generation marketing services
  • Send relevant business communications related to our services
  • Improve our website and services
  • Comply with legal obligations

3. Text Messaging

If you provide your phone number and consent to receive text messages, we may send you SMS communications related to your audit results, service follow-ups, or business updates. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at james.francis@trailmarkops.com.

We do not share your phone number or opt-in data with third parties for their own marketing purposes.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our business (such as email delivery and workflow automation services), subject to confidentiality obligations
  • Law enforcement or government agencies when required by law

5. Data Retention

We retain your personal information for as long as necessary to provide services to you and comply with legal obligations. You may request deletion of your information at any time by contacting us.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at:

  • Email: james.francis@trailmarkops.com
  • Phone: (740) 274-2424
  • Mail: Trailmark Operations LLC, 12970 Fairview Rd., Newark, Ohio 43056

8. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Trailmark Operations LLC
  • 12970 Fairview Rd., Newark, Ohio 43056
  • james.francis@trailmarkops.com
  • (740) 274-2424
  • trailmarkops.com