Legal

Terms of Service

Last updated: May 5, 2026 · Trailmark Operations LLC

These Terms of Service ("Terms") govern your use of the website trailmarkops.com and the services provided by Trailmark Operations LLC ("Trailmark Ops," "we," "us," or "our"), located at 12970 Fairview Rd., Newark, Ohio 43056. By accessing our website or using our services, you agree to these Terms.

1. Services

Trailmark Operations LLC provides AI operations consulting and lead generation marketing services to small and mid-sized businesses. Our services include:

  • AI Opportunity Audits and personalized business reports
  • AI strategy development and roadmap consulting
  • Process automation design and implementation
  • Lead generation marketing strategy and execution
  • Team training and system handoff

2. Use of Website

You agree to use our website only for lawful purposes. You may not:

  • Use our website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of our website or systems
  • Transmit any harmful, offensive, or disruptive content
  • Use automated tools to scrape or extract data from our website without permission

3. AI Opportunity Audit

Our free AI Opportunity Audit is provided as an informational resource. The personalized report generated is based on the information you provide and is intended to identify potential areas for AI and automation implementation. Results are not guaranteed. Actual outcomes will depend on your specific business circumstances, implementation, and other factors outside our control.

4. Communications

By submitting your contact information through our website or audit tool, you consent to receive communications from Trailmark Operations LLC related to your inquiry or audit results. This may include email and, if you provide a phone number, SMS communications. You may opt out of communications at any time by contacting us or replying STOP to any text message.

5. Intellectual Property

All content on trailmarkops.com, including text, graphics, logos, and reports, is the property of Trailmark Operations LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

6. Consulting Engagements

Paid consulting services are governed by separate service agreements entered into between Trailmark Operations LLC and the client. These Terms do not constitute a service agreement. Specific terms, deliverables, timelines, and payment schedules will be outlined in individual engagement agreements.

7. Disclaimer of Warranties

Our website and free resources are provided "as is" without warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee specific business results from implementing any recommendations.

8. Limitation of Liability

To the fullest extent permitted by law, Trailmark Operations LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

9. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Licking County, Ohio.

10. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify you of material changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated Terms.

11. Contact Us

If you have questions about these Terms, please contact us:

  • Trailmark Operations LLC
  • 12970 Fairview Rd., Newark, Ohio 43056
  • james.francis@trailmarkops.com
  • (740) 274-2424
  • trailmarkops.com